Testimonials
As noted below, you'll see that our varied list of clients have all enjoyed our prompt and professional service, our range of high-end products and our expertise in installing the right system for your residence or business. We'll let them tell you why.
I want to take this time to express how happy Renee and I are about the motorized shades and drapery's, lighting control system and audio/video systems, Fusion installed in our condo at the Crescent.
The entire process from the original meetings , selecting our products , the installation and the setup and service has been nothing less than outstanding. Early on when we had the television with a mind of its own, your persistence in chasing the ghost, you all never gave up or disappeared. All though at times Renee and I were frustrated we knew that you and your team took it as seriously as did we did, these services go a long way. We are very happy with our systems and your commitment to make it all work seamlessly. Before, during and after the sale and installation your attentiveness is the way a business should be run.
Please feel free you use us as a reference to your customers.
Sincerely,
Renee and Andrew Bell
I want to give a strong endorsement of Shawn Hagan and Fusion.
Higginbotham Brothers has been building high-end homes and renovations for over 60 years and has always insisted on the highest quality work from our subcontractors. This applies not only to the quality of the material they are using, but the quality and professionalism of their salespeople and technicians, as well.
I have known and have been working with Shawn Hagan for 6 years. One of the biggest challenges we face in the custom home market is keeping up with technology, especially home integration. Shawn is very knowledgeable of the products and technology she is selling. Fusion caters to our market. Shawn has put together a team we can count on to keep up with the changes in the industry. Jeff Praechter joined her and brings his extensive experience in lighting controls, AV design, and project management with him. The Fusion team can close a deal and follow-up with an organized schedule and installation every time.
Bruce Korn
Owner, Higginbotham Brothers Inc.
I have worked with Shawn and Jeff since 2006. My first experience, with Shawn and Jeff, placed us in a high end, high design condominium that required tedious amounts of research and analysis. The job included miles of wiring to control the audio, visual, lighting, shades, computers and phones. The job was a complete success. Shawn and Jeff provided timely service with solutions. Upon completion of the first project, we rolled into several more seamless projects. The service has always been first rate and I refer all of my clients to Fusion Media Systems.
Jim Byrne
Byrne Construction Services
In selecting an A/V company, we wanted to make sure that the design allowed for as much flexibility as possible allowing for future expansion as our needs may change. The system that was designed and delivered was more then what we expected. Jeff introduced us to technologies that really opened our eyes such as lighting control that would help to simplify our everyday life. It has made going to bed at night much easier by being able to press one button to turn off all of the lights, not having to run around the house turning them off one by one. Throughout the whole process, Jeff has been very responsive to our needs to make changes during the construction process as well as coordinating everything to make sure that everything was up and running just in time for our move in. Lifestyle changes to the system have been made with ease now that we have lived in the house and have begun enjoying our new systems.
Joseph Sellinger
Client
Having worked with many different home automation companies over the years I found it refreshing to find one that truly understands what they are doing. Shawn and her people listen to what the customer wants and then actually deliver on that. In this day and age of profit first companies, its nice to find one who puts the needs and happiness of their customers first.
Jay Shekelton
Home Owner and life long customer
DeShetler Homes, Inc., has used Shawn Hagan for all of our client's electronics and designs for jobs ranging from $25,000-$500,000. We have complete trust and confidence in her technicians, programmers and design staff. The entire team is easy to work with. Our home owners get the attention they demand from the time we are digging the foundation until years after they have moved in. We provide Shawn with an allowance to be used in our display homes. Not only is her accuracy with our budget excellent, her attention to detail is unsurpassed.
Sincerely,
Glen Arnold
DeShetler Homes, Inc.
Johnson Development has been lucky to have a strong relationship with Fusion's staff for approximately 11 years.
They are a strong subcontractor and we truly appreciate their superior customer support. We find they are very attentive to us, as a builder, and to our clients, from the beginning of a building project to the end.
They anticipate our needs and are proactive with our carpenters. For our jobs that have built-ins and special requirements, we can rely on them in every case. They show great attention to detail, are extremely organized, and help us in keeping many satisfied customers.
Roger Johnson
Johnson Development
